Refund Policy At Team Iowa we are dedicated to bringing you exceptional quality products and service. Team Iowa does not accept returns or refunds on decorated items, custom projects, personalized good or any merchandise with a logo.
Delivery Policy UPS is our primary carrier. Note: We cannot ship to a PO Boxes or international addresses. USPS Shipping Option: Please be aware that USPS Priority mail may take up to 2 weeks to arrive and USPS Parcel Post can take 4 weeks to arrive within the continental U.S., and up to 5 - 6 weeks to HI and AK. We do not offer tracking capabilities when choosing USPS.
How Does Team Iowa Protect Customer Information? We have physical, electronic and procedural security safeguards to protect and secure the information we collect. Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Inaccuracy Disclaimer From time to time there may be information on our Web Site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Team Iowa reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order). In Summary We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Team Iowa possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others without your consent.
At Team Iowa our customers are #1, and since we value our own privacy, we extend that to you as well. Because of this, we WILL NOT sell or share our customer information with anyone. We collect email information from those who wish to receive email from us (we do not send unsolicited email). We only save shipping and billing information if you have saved this information as part of your Customer Profile. Any information that is collected via "trails" (the trail you leave as you travel through our site) is only reviewed internally and then discarded. Your trust is important to us, and we will not do anything to violate that trust.